2019 Program

8:30AM -
3:30PM

Registration Opens

Collect your name badge from the Registration Desk located near the main entrance to the Gold Coast Convention & Exhibition Centre.
9:30AM-
2:30PM

Pre-Conference Workshops

Choose from 9 different intensive workshops with our leading speakers

These 5-hour intensive classes can set you up for the year. Arrive early, get checked in at reception then grab a coffee before the workshop starts.
4:30PM

Exhibition Hall Opens (Arena 2)

Meet with 75+ leading international and local solutions providers in our exhibition hall
3:00PM -
3:20PM
Official Conference Opening (Arena 1B) Bob Schwartz 47 B Street John Winning Winning Group
It's Official! Bob Schwartz, Founding President Magento & Nordstrom.com, and John Winning CEO of Winning Group and Founder of Appliances Online will be our dynamic duo MC's of the 2019 event. Two legends on one stage.


3:20PM -
3:50PM

Australia Post Keynote Address (Arena 1b)

With their finger constantly on the pulse, Australia Post will open up the keynotes with another stats filled up to date eCommerce overview for the year.
3:50PM -
4:20PM

Keynote Address (Arena 1b)

Our Main Stage Keynotes will be announced very soon
4:20PM -
5:00PM

Keynote Address (Arena 1b)

Our Main Stage Keynotes will be announced very soon
5:00PM -
6:30PM
Welcome Drinks & Exhibition Exploration (Arena 2)
Join us for drinks, canapes and networking with sellers, exhibitors and speakers!
6:30AM-
7:15AM
Start your day the right way! Join us for a beautiful morning meditation walk along Broadbeach guided by Lesley Mitchell with a spot of beach Qi Gong with Daryll Mitchell. This 45-minute wellness walk, meditation and Qi Gong will have you refreshed and ready to tackle the day. Guaranteed to put a pep in your step.

We meet At 6.30am sharp at the Kurrawa Surf Club on the corner of Old Burleigh Road and Charles Avenue.

8:00AM

Registration Opens

Collect your name badge from the Registration Desk located near the main entrance to the Gold Coast Convention & Exhibition Centre.

Get in early, grab a coffee and get the best seats in the house for the morning's keynotes!
8:30AM -
8:45AM
Bob Schwartz and John Winning open up the day with all the necessary highlights and information for the day ahead
8:45AM -
8:50AM
Welcome To The Gold Coast Mayor Tom Tate City of Gold Coast
His Worship the Mayor, City of Gold Coast, Cr Tom Tate will be welcoming all of our attendees to the Gold Coast.
8:50AM -
9:00AM
Welcome Address (Arena 1B) Phil Leahy Retail Global
How to get the best from the 2019 agenda.

CEO, Phil Leahy will go through everything you need to get the most from the event, from the app to the networking.
9:00AM -
9:45AM
The experience of business ownership: Failures, lessons and tips for success (Arena 1b) Naomi Simson RedBalloon
As one of Australia’s most prominent entrepreneurs, Naomi Simson is known as the founder of online experience retailer RedBalloon and the co-founder of the Big Red Group, which houses a number of brands with the purpose to shift the way people experience life. Naomi is a passionate supporter of Australian businesses, a prolific blogger and business commentator, best-selling author and much sought-after keynote speaker.
9:45AM -
10:30AM

ePitch (Arena 1B)

Five companies have five minutes each to deliver a compelling pitch to the entire delegation, using the most imaginative means possible. The audience vote for their favourite pitch. With master of ceremonies Jim Banks. Think you've got what it takes to win the ePitch?? Contact us for more info.
10:30AM -
11:15AM
Morning Tea, Networking & Exhibition Exploration (Arena 2)
Enjoy a morning snack and take some time to network with our exhibitors and other attendees. With thanks to
Sponsored By
11:15AM -
11:45AM
Stream Session A
  • My Place Or Yours
    How to get your Data Right for Selling big on eBay, Amazon and Websites
    Tim Davies
    Section info
  • Take On The World
    Manufacturing: My Self Funded Startup Journey to China
    Emma Kruger
    Section info
  • Spread The Word
    Badass Quick Wins for SEO in 2019
    Britney Muller
    Section info
  • Get It Done!
    2019: Leveraging Changing Consumer Behaviour to Drive More Sales
    Alana Fennessy
    Section info
  • Be Inspired
    You're Grounded! (Time to Relax)
    Section info
11:50AM -
12:20PM
Stream Session B
  • My Place Or Yours
    Find Your Perfect 10! Using the Right Model for you
    Location Picker Room 5
    Section info
  • Take On The World
    Using Chat Bots to Beat Your Competition!
    Section info
  • Spread The Word
    This REFRESHING session is brought to you by Coca-Cola
    Nicole Crivelli
    Section info
  • Get It Done!
    5 Vital Keys to Making Consistent Money on Amazon.com:
    CJ Rosenbaum
    Section info
  • Be Inspired
    Hot Topic!
    Section info
12:25PM -
12:55PM
Stream Session C
  • My Place Or Yours
    The Growth Story of New Aim – From Zero to $200 million
    Werner Lui
    Section info
  • Take On The World
    The "Yowie" Principle: Does High Demand, Low Competition Exist?
    Section info
  • Spread The Word
    Grow your Retail Business with Google
    Tora Brophy
    Section info
  • Get It Done!
    Lock n Load: Security & Data Protection
    Section info
  • Be Inspired
    The Changing Face of Customer Experience: Creating a Conversational Strategy
    Kat Waterboys
    Section info
12:55PM -
2:00PM
Lunch, Networking & Exhibition Exploration (Arena 2)
Enjoy a hot buffet lunch and take some time to network with our exhibitors and other attendees
Sponsored By
2:00PM -
2:30PM
Stream Session D
  • My Place Or Yours
    Insider Secrets To Grow Your Amazon Toolset
    CJ Rosenbaum
    Section info
  • Take On The World
    How to Become a Content Producing Machine.. Without Actually Producing Content
    Ashley Ward
    Section info
  • Spread The Word
    The Loyalty Agenda - Why You Can't Price Check CX
    Alita Harvey Rodriguez
    Section info
  • Get It Done!
    Adapting to the Changing Landscape of Global Commerce and Consumer Demands
    Ben Seal
    Section info
  • Be Inspired
    Hot Topic!
    Section info
2:35PM -
3:05PM
Stream Session E
  • My Place Or Yours
    Getting Started with Selling on Amazon
    Location Picker Arena 1b
    Brittany Rinker
    Section info
  • Take On The World
    Global Strategies For Australian Retailer’s
    Jim Banks, Ben Seal
    Section info
  • Spread The Word
    Social Media Panel
    Location Picker Room 8
    Steve Vallas, Jane Lu, Jess & Stef Dadon
    Section info
  • Get It Done!
    Beyond the Digital Buzz – Reinventing online in a pure physical retail setup
    Lynna Barrett
    Section info
  • Be Inspired
    Mindfulness as a Tool to Find your Unique Personal Brand
    Laura Doonin
    Section info
3:10PM -
3:40PM
Stream Session F
  • My Place Or Yours
    eBay, More Than Just A Sales Channel
    Kristian Haigh
    Section info
  • Be Inspired
    Hot Topic!
    Section info
  • Spread The Word
    The Ultimate Paid Marketing AMA (Ask Me Anything)
    Location Picker Room 8
    Jim Banks, Tora Brophy
    Section info
  • Get It Done!
    Sponsored Content Session
    Section info
  • Be Inspired
    GEN Z Panel - New Kids The Block
    Jack Bloomfield
    Section info
3:45PM
5:00PM
Expo Happy Hour & Exploring
Join us for Retail Global Happy Hour in the Exhibition Hall.
5:00PM

End of Day 2

7PM
GALA DINNER
The Gala Dinner will start at 7pm sharp at the Gold Coast Convention & Exhibition Centre
7:00AM -
7:45AM
Start your day the right way! Join us for a beautiful morning meditation walk along Broadbeach guided by Lesley Mitchell with a spot of beach Qi Gong with Daryll Mitchell. This 45-minute wellness walk, meditation and Qi Gong will have you refreshed and ready to tackle the day. Guaranteed to put a pep in your step.

We meet At 7.00am sharp at the Kurrawa Surf Club on the corner of Old Burleigh Road and Charles Avenue.

See you there!
9:00AM -
9:15AM
Bob Schwartz and John Winning will open the day with the latest highlights and information for the closing day of the event
9:20AM -
9:30AM
The Morning After (Arena 1B) Phil Leahy Retail Global
Recap of the gala dinner & the amazing charity funds results. The inside tips for global & local conferences. Special Announcements.
9:30AM -
10.15AM
A fireside discussion with leading retail brands on current trends and issues in eCommerce. This power panel is always informing and not to be missed!
10:15AM -
11:00AM

Keynote Address (Arena 1B)

Our Main Stage Keynotes will be announced very soon
11:00AM -
11:40AM
Morning Tea, Networking & Exhibition Exploration (Arena 2)
Enjoy a morning snack and take some time to network with our exhibitors and other attendees
Sponsored By
11:40AM -
12:10PM
Stream Session A
  • My Place Or Yours
    How to Boost Sales of your Motorcycle Parts & Accessories on eBay in 2019
    Tim Davies
    Section info
  • Expert Spotlight
    Live Site Reviews
    Location Picker Room 6
    Wayne Baskin, Jim Stewart, Britney Muller, Jason Kencevski
    Section info
  • Be Inspired
    Hot Topic!
    Section info
  • Spread The Word
    Facebook Session
    Kaylie Smith
    Section info
  • Get It Done!
    Connect and Inspire your Clients and Staff: Build your Brand Story
    Jon Yeo
    Section info
12:15PM -
12:45PM
Stream Session B
  • My Place Or Yours
    The Amazon Power Couple: A Tell All Session About a Rocky Road to Multi Million Dollar Success
    Eddie Levine, Jing Gao
    Section info
  • Expert Spotlight
    Live Site Reviews
    Location Picker Room 6
    Wayne Baskin, Jim Stewart, Britney Muller, Jason Kencevski
    Section info
  • Spread The Word
    Lights, Camera, Action! - Video Panel
    Section info
  • Get It Done!
    Sponsored Content Session
    Section info
  • Be Inspired
    How To....... 15 Minute Tutorials
    Alita Harvey Rodriguez
    Section info
12:50PM -
1:20PM
Stream Session C
  • My Place Or Yours
    How to Boost Sales of Your Car Parts & Accessories on eBay in 2019
    Tim Davies
    Section info
  • Expert Spotlight
    Live Site Reviews
    Location Picker Room 6
    Wayne Baskin, Jim Stewart, Britney Muller, Jason Kencevski
    Section info
  • Be Inspired
    How To....... 15 Minute Tutorials
    Charlene Davies
    Section info
  • Get It Done!
    International Shipping Panel
    Nathan Huppatz, Chris Dobson, Robert Hango-Zada
    Section info
  • Be Inspired
    The Successful Retailers of the Future
    Prinitha Govender
    Section info
1:20PM -
2:30PM
Lunch, Networking & Exhibition Exploration (Arena 2)
Enjoy a hot buffet lunch and take some time to network with our exhibitors and other attendees
Sponsored By
2:30PM -
3:20PM
BAM talks (Business, Advancement & Marketing) (Arena 1B) Jack Bloomfield BloomVentures
Supercharged 3 x14 minute Keynotes from industry leaders sharing secrets and insights to help you propel your online business.

3:20PM -
3:30PM
Closing remarks (Arena 1B) Phil Leahy Retail Global
3:30PM -
5:30PM
OPTIONAL: Networking Drinks
At the Sofitel